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Employee savings: an innovative strategy

Touchpad application[1], personalized message alert services[1]: 2013 was a year full of new services for Natixis Interépargne. Overview on the innovative strategy that led to its position of leader in France for employee savings account management.

Natixis Interépargne, leader for employee savings account management

As one of the major items in corporate compensation and human resources policy, employee savings, retirement savings and employee shareholding schemes play a major role in motivating and retaining employees and as such they require customized service and management.

Natixis Interépargne is France's leading employee savings plans account manager. From day 1, it set up an integrated organization and information system, which makes it quite independent in terms of investment choices and innovation policy. Its purpose is to develop quality and personalized client service for the companies and their employees, while remaining competitive.

close to six million internet connections per year, some 900,000 people registered to e-services, over 100,000 downloads of its smartphone application, the success of Natixis Interépargne's online services clearly demonstrates the demand for information and added-value services.

Support to employees via education

Based on a collaborative approach with its client companies, Natixis Interépargne's innovation policy is underpinned by the strong belief that, for most savers, employee savings is no longer something that is imposed to them nor are they passive regarding this subject. On the contrary, they require a full range of personalized services, in terms of information and transactions.

Solutions for greater autonomy

Natixis Interépargne meets the needs of the employees who are involved in the management of their employee savings and, at the same time, it helps those who are less involved become more autonomous. Being autonomous means understanding their own employee savings schemes with the help of simple and easy to use educational tools. In this area, Natixis Interépargne innovates and adds to its range on an ongoing basis: virtual advisor, simulation tools, smartphone and touchpad applications, natural language user interfaces, e-statements and e-documents, personalized message alerts (movements in the account and/or funds), monitor employer contributions, etc.

[1] Currently in progress