Submitting claims by SMS is now possible!
Climate events have intensified in recent years, causing substantial damage and great distress to the populations in the regions affected. To support them quickly and effectively, Natixis Assurances has set up a process to submit insurance claims by SMS.
In the face of a major climate event – whether in progress or forthcoming - such as a storm, frost, thunderstorm or flood in their area, the holders of the Mon Auto et Moi et Assur'Toit auto and multi-risk home insurance policies of Caisse d'Epargne will be notified by SMS. The same SMS will then enable them to directly access, without having to download an application, a simple insurance claim form. Policyholders will then only have to wait until their insurer calls them back.