Natixis Financement, third-largest french player in consumer credit
Reporting to Natixis' Specialized Financial Services Department, Natixis Financement develops renewable credit offers for banking networks and manages personal loans on their behalf. Over the course of 15 years, Natixis Financement has positioned itself as one of the leading players in the market, thanks to its ability to innovate, in-depth knowledge of the market and multi-channel approach. The company can respond to the new digital trends and to the expectations of the banks in the Groupe BPCE.
Our vision
Natixis Financement's continued growth is the result of our customers' unshakable confidence. Today, we have a team of 600 employees for whom the quality of human relationships is the cornerstone of the company's development.
Our expertise...
Natixis Financement's teams are experts in renewable credit and personal loans, as well as being highly knowledgeable about the entire value chain: marketing / design, multi-channel handling of the networks, management, conformity, debt collection and litigation...
... serving the banking networks
The key to being able to propose a comprehensive range of products in response to different commercial goals is to know one's customers. In order to achieve these goals together, Natixis Financement puts its more than ten years' experience in handling networks at the disposal of the banking networks, offering them tools adapted to their needs.
What we do
A leading player in consumer credit, Natixis Financement is able to offer its customers a solid and structured product range.
Our commitments
Natixis Financement is on hand to provide support for everyone who, like you, has taken out a renewable credit option with their Groupe BPCE's bank.
Because advising you on a day-to-day basis is more than just a job; it is a promise that we are committed to.
In addition, and because you require guarantees in respect of your personal loan or renewable credit, all of our customer service centers are audited by BUREAU VERITAS Certification, which certifies quality standards.
Serving our customers
Always increasingly responsive and available, Natixis Financement provides several communication channels that customers can use to get in touch: telephone, live chat feature in the account management space and a customer service department.
In the event of disagreement or dissatisfaction related to one of our products, Natixis Financement undertakes to analyse your request and reply to your complaint.
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